IN ORDER TO BETTER SERVE ALL CLIENTS FAIRLY OCEAN SOUND WEST HAS ESTABLISHED THE FOLLOWING GENERAL GUIDELINES PLEASE NOTE: THIS PAGE IS PROVIDED FOR GENERAL INFORMATION. YOUR CONTRACT DEFINES ACTUAL TERMS WHILE NOT MANDATORY, CONTRACTS ARE PREFERRED & ENCOURAGED A 50% DEPOSIT IS REQUIRED TO SECURE SERVICES ONE HALF OF DEPOSIT (25% OF QUOTE) IS NON -REFUNDABLE * CANCELLATIONS MUST BE RECEIVED PRIOR TO 14 DAYS BEFORE EVENT / PRODUCTION DEPOSIT BECOMES NON-REFUNDABLE AT MIDNIGHT THE 13TH DAY BEFORE THE PRODUCTION* SOME PRODUCTIONS MAY REQUIRE A SITE-SURVEY FEE DEPENDING ON LOCATION CLIENT IS RESPONSIBLE FOR PROVIDING VALID CONTACT INFO FOR PURPOSE OF ADVANCING EVENT BALANCE DUE DEPENDS ON GEOGRAPHIC LOCATION, BUT IS GENERALLY PAYABLE PRIOR TO SOUNDCHECK UNLESS CLIENT HAS ESTABLISHED ACCOUNT *IN THE INTEREST OF CLIENT SATISFACTION, THIS CAN BE WAIVED UNDER CERTAIN EMERGENT CIRCUMSTANCES